CSAI Monitor sits on Zendesk and the bot you already run. It scores AI vs human CSAT, maps escalations by topic, and shows cost per resolved conversation.
We believe that AI should be transparent, reliable, and accessible to every developer. Our platform makes it easy to understand, optimize, and scale your AI applications—without the complexity of traditional monitoring tools.
To become the industry standard for AI monitoring and optimization, empowering millions of developers to build the next generation of intelligent applications with confidence.
AI is revolutionizing software, but monitoring costs and performance is still too hard. We're here to change that, making AI monitoring as simple as adding one line of code.
These principles guide everything we do, from product development to customer support.
We build tools that developers love. Simple APIs, great docs, and zero friction integration.
Your data security is paramount. Encryption in transit and at rest, with transparent privacy practices.
We push the boundaries of what's possible in AI monitoring and optimization.
Your success is our success. We're committed to helping you build amazing AI products.
From a small startup to serving thousands of companies worldwide.
Customer Support AI Monitor was founded to help customer support teams prove ROI from their AI chatbots.
Launched our CSAT tracking and escalation monitoring platform with Zendesk integration.
Added enterprise-grade features including SSO, custom SLAs, and advanced analytics.
Expanding integrations and serving customer support teams worldwide.
Enterprise-grade security and compliance you can trust
Data protection
TLS in transit, AES-256 at rest
Privacy Standards
EU data protection
SLA Guarantee
Enterprise reliability
Integration Ready
Zendesk & more
Be part of the future of AI monitoring. Start building better AI applications today and prove the ROI of your customer support AI.
Built for customer support teams worldwide